The pilot isn't a beta.
CareTime is already live in care homes and working well. We take just a few new homes each quarter so we can keep learning across different homes and refining the edges — that's the whole point of it. Pilot homes get dedicated onboarding, a direct line to the founder, and the setup fee waived. 30 days, one-page letter, cancel anytime.
See the full pilot detailsCareTime logs and screens every call, then sends one short Morning Brief: who called, what was flagged, what needs you. One home caught a financial-abuse attempt early because they read it. Built by someone who spent a year doing care-home admin.
Safeguard residents. Protect your staff. Reclaim the time lost to calls that lead nowhere.
The calls that matter most are the ones you never hear about.
Every call into your home is logged and screened, and the worrying ones surface in your 8am Morning Brief — like the financial-abuse attempt one home caught early, just by reading it.
Your 8am Morning Brief
12 calls handled yesterday
1 flagged: possible financial pressure on a resident
Family complaint about a carer — full transcript attached
4 sales calls screened, 0 reached the floor
3 routed: on-call nurse, admin, manager
A family rings to say a carer was rude. You pull the transcript — the carer was calm and kind; the call was just a difficult one. Every call is on record, so the truth is never lost.
Your 8am Morning Brief
12 calls handled yesterday
1 flagged: possible financial pressure on a resident
Family complaint about a carer — full transcript attached
4 sales calls screened, 0 reached the floor
3 routed: on-call nurse, admin, manager
Calls that lead nowhere pull staff off the floor. CareTime handles them quietly and shows you what that disruption was really costing you.
Your 8am Morning Brief
12 calls handled yesterday
1 flagged: possible financial pressure on a resident
Family complaint about a carer — full transcript attached
4 sales calls screened, 0 reached the floor
3 routed: on-call nurse, admin, manager
CQC now expects continuous evidence, not a pre-inspection scramble. Your call records quietly build that proof every single day.
Your 8am Morning Brief
12 calls handled yesterday
1 flagged: possible financial pressure on a resident
Family complaint about a carer — full transcript attached
4 sales calls screened, 0 reached the floor
3 routed: on-call nurse, admin, manager
Sales and nuisance calls filtered out. Family to the on-call nurse, suppliers to admin, urgent to the manager's mobile — and, when you're ready, an AI receptionist that takes messages and books callbacks.
Your 8am Morning Brief
12 calls handled yesterday
1 flagged: possible financial pressure on a resident
Family complaint about a carer — full transcript attached
4 sales calls screened, 0 reached the floor
3 routed: on-call nurse, admin, manager
It's not about blocking calls. It's about seeing what they mean.
The solution
Every morning you get a summary of the previous day's calls: who called, what was flagged, and what needs you. Before the day starts, you already know.
Quietly. Automatically. Reliably.
The difference
Built by someone who spent a year inside care-home admin — so it surfaces what a manager actually needs to see, not just a list of numbers.
the calls that need you: safeguarding, complaints, pressure on a resident
who called, what was said, and what it means
evidence and oversight, there before you need it
Not just a record of your calls — an understanding of them.
Now accepting pilots · limited quarterly intake
We've built CareTime with our current pilots and they love it. We want to keep refining it with the next few providers who join — and to become the default tool for UK care providers. We accept a small number of pilots each quarter so each one gets dedicated onboarding and a real feedback loop.
30-Day Pilot
£49 / 30 days
Limited quarterly intake
Now accepting this quarter
What you get:
Pilot graduates auto-roll to Silent Guard at £99/month — and the £499 setup fee is waived because 30 days of feedback from your team is worth more to us right now than the fee. Cancel any time on 30 days' notice.
Secure Your Pilot PlacePricing
Per home, per month. No hidden fees. Cancel on 30 days' notice.
| Plan | Monthly | Status |
|---|---|---|
|
30-Day Pilot Start here |
£49 / 30 days · setup included |
Now accepting |
|
Silent Guard |
£99/mo Setup £499 — waived for pilot graduates and annual prepay |
Available |
|
Smart Switchboard |
£279/mo Setup £999 — waived on annual prepay |
Available |
|
AI Receptionist |
Pricing on launch |
Coming late 2026 · Join waitlist |
|
CareTime Group |
POA |
Multi-site · POA — talk to us |
Pay 10, get 12 months on annual prepay across Silent Guard and Smart Switchboard. Setup fee waived for pilot graduates.
No disruption to your existing setup. Limited quarterly pilot intake.
Secure Your Pilot Place£49 for 30 days · Full setup included · 1-page pilot letter
CareTime